Garden & Plants

FAQ

1. What payment methods do you accept ?

We accept payments via credit/debit cards (Visa, MasterCard, American Express), and other secure online payment methods.

2. How can I track my order ?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

3. What is your return policy ?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 5 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.

4. Are the products on your website authentic ?

Yes, we guarantee that all the products on our website are 100% authentic. We source our products directly from authorized distributors and manufacturers.

5. What if my item is damaged during shipping ?

In the rare event that your item arrives damaged, please contact our customer support team immediately. We will arrange for a replacement or refund as soon as possible.